At Tandem, collaboration drives everything we do.
By working closely with our customers, we ensure that we fully understand their challenges before designing a solution.
And close integration with the United States Postal Service ensures that our processes are fully streamlined. For our customers, this means greater accuracy, better data, and a savings—sometimes a significant savings—in postage fees.
We help our customers achieve better data by scrubbing their databases through our multi-line optical character readers (MLOCRs), which automatically barcode and sort both letter-size and flat (catalog-size) envelopes.
Using E-Forward technology, the MLOCRs scan delivery addresses as the mail is processed (at speeds of up to 36,000 pieces per hour). If it detects that an address owner has moved and submitted a change of address through the United States Postal Service, the MLOCRs automatically apply the new address directly above the barcode.
This envelope is then automatically forwarded to the recipient’s new address without delay. Our customers can retrieve an electronic file—updated daily—of all address changes, to keep their mailing database current.
Tandem processes and delivers all first-class presorted mail to the USPS on-site acceptance unit the same day it is picked up. As a full service, seamless-acceptance mailer, Tandem is able to deliver mail directly to the USPS at our own facility. This process eliminates handoffs—with no change of possession, from data stream to the mail stream.